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Xingtone provides assistance via email.  We typically respond to emails within 24 hours.  For the best service, please describe any issues in detail in the form below.

 
     
      

Ensure you receive our response.

  • Please make sure your email program will not block the response we send.
  • Also check your "JUNK" folder. (the underlined part can be a link to):
  • Add Us to Your Trusted Senders List Many Internet Service Providers (ISPs) offer filtering systems to keep unwanted emails out of your inbox. Sometimes, these systems filter out email that you want or need. In order to ensure that you receive a response to your email, you may add XINGTONE to your list of trusted senders in your email application. If you need help, call or email your ISP's tech support and ask for instructions on how to allow you to receive, all emails about XINGTONE services.